Privacy policy.
SMS Privacy Policy
Sunny Earth, LLC is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information collected and received from you in connection with your use of the SMS Service (“Service”), which is provided through a third-party service provider. This Policy is incorporated into our Terms of Service.
By using the Service, you agree to the terms of this Policy. Sunny Earth, LLC reserves the right to modify or change this Policy at any time. The date of the last update will be posted at the top of this Policy for your convenience. Any changes are effective immediately upon posting. Your continued use of the Service following changes constitutes your full acceptance of the updated Policy.
“Personal Information” refers to information that identifies you, such as your mobile phone number or username, as well as any Personal Information you choose to include in messages you send through the Service.
1. Information We Collect
When you use the Service, Sunny Earth, LLC may collect the following Personal Information through our third-party service provider:
Your mobile phone number when you send a message to us
The text of any messages you send
Any username you select in connection with the Service
Comments or feedback regarding the Service
2. How We Use Personal Information
Sunny Earth, LLC uses Personal Information for the following purposes:
(a) To provide you with the Service
(b) To process and respond to inquiries
(c) To improve the Service
(d) To contact you with important announcements or messages
(e) To conduct research
(f) To provide anonymous reporting for internal and external purposes
Messages sent through the Service may be stored on our servers, which are hosted by third-party providers.
3. Disclosure of Your Information
Sunny Earth, LLC does not sell or rent your Personal Information. We may disclose your information only in the following situations:
With your consent
To enforce our Terms of Service
To trusted third parties for processing on our behalf, under strict confidentiality and security agreements
To third parties with non-disclosure agreements
To affiliated companies under common control
In response to legal requests (e.g., subpoenas, court orders, legal processes)
To protect against fraud or illegal activities
In the event of a business transfer, such as a merger or acquisition, your information may be transferred to the new entity.
We may share aggregated data (e.g., the total number of messages sent) without further notice.
4. Security
Sunny Earth, LLC takes reasonable precautions to protect your Personal Information. However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Note: Information shared with other users is not covered by this Policy. Avoid transmitting personal or identifying information to other users.
5. Opting In
You may opt into the Service in several ways:
By entering your phone number online
By sending a Mobile Originating (MO) message with a specified keyword
By completing a paper form with your phone number
By signing up at a point-of-sale location
6. Opting Out
You can opt out of the Service at any time by texting “STOP” or “QUIT” to the number that texted you. You may still receive essential communications related to the Service, such as administrative messages.
7. Children
The Service is not intended for children under 13. Sunny Earth, LLC does not knowingly collect information from children under the age of 13. Users aged 13 to 17 must have parental permission to use the Service. By using the Service, you represent that you are at least 18, or that you are 13 or older with parental consent.
8. Intended Audience
The Service is intended for U.S. residents only.
9. Questions or Concerns
If you have any questions about this Policy, please contact us by emailing mary@sunnyearth.us.